Question 1

Does online ordering work for small bakeries with limited daily production?

Accepted Answer

Yes. Baseer allows bakeries and cafes to set stock caps for each item so online orders never exceed daily production limits. When stock reaches the configured limit, products automatically go offline without requiring staff intervention.

Question 2

Will my team need to learn a new system?

Accepted Answer

No. Online orders appear directly inside the same Retail POS System dashboard used for in-store sales. Staff do not need separate logins, additional screens, or parallel workflows.

Question 3

Can I take custom orders like cakes or catering trays through the online store?

Accepted Answer

Yes. Baseer supports product variants, custom note fields, and advance scheduling so customers can submit detailed cake orders, catering requests, and custom food requirements during checkout.

Question 4

What if a customer wants a refund or needs to change an order?

Accepted Answer

Baseer’s Orders Page supports full refunds, partial refunds, product-level returns, and quantity-based returns directly from the POS dashboard without requiring access to a separate backend system.

Question 5

Does Baseer support multiple cafe locations?

Accepted Answer

Yes. Baseer supports multi-store management, allowing businesses to manage multiple bakery or cafe locations from one centralized platform with unified inventory, consolidated reporting, and synchronized operations.

Question 6

How is customer and payment data protected?

Accepted Answer

Baseer uses JWT authentication with HTTP-only cookies to secure sessions and protect customer records, payment data, and order history across POS, ecommerce, and mobile channels.

Online Ordering System for Bakeries & Cafes | Complete Guide

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